Terms of Service

Overview

This website is operated by Maisonely ("we", "us", "our"). By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using the website or placing an order.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products and descriptions

We make every effort to display product colors, sizes and materials as accurately as possible. Slight variations in color may occur depending on your screen. Our pillows, sleep masks and accessories are comfort products; they are not medical devices and are not intended to diagnose, treat or cure any condition.

3. Prices and payment

All prices are shown in US dollars (USD). We reserve the right to change prices at any time. The price charged is the price displayed at the time your order is placed. Payment is processed securely at checkout.

4. Orders

We reserve the right to refuse or cancel any order, for example in case of a pricing error, suspected fraud or product unavailability. If we cancel an order after payment, you will receive a full refund.

5. Shipping and returns

Shipping is described in our Shipping Policy. Returns and refunds are described in our Return & Refund Policy.

6. Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Content is provided for general information only.

7. Third-party links and tools

Our site may contain links to third-party websites or services. We are not responsible for their content or practices.

8. Limitation of liability

To the fullest extent permitted by law, Maisonely shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product concerned.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Changes to these terms

We may update these Terms from time to time. The version published on this page applies to your order.

11. Contact

Questions about these Terms? Email us at contact@maisonely.com.